Get your new Unlocked S21s in the mail.Īfter 2 days from shipment, a guide with return instructions with your trade-in labels will be emailed to you. Get a discount towards the purchase of the new devices. Purchase as many devices as you are trading in on a single order, up to four devices maximum. S21 Unlocked models must be in stock to qualify.
Wearables, tablets, carrier model S21s and all other products are not included. The only devices that qualify are S21 Unlocked models.
The device must still turn on and be factory reset in order to be eligible.
Occasionally, Samsung will accept trade-in eligible devices with cracked screens at a reduced value. If Samsung determines the device does not meet the minimum conditions, you will have seven days to request your device to be sent back to the original shipping address on file, free of charge, by visiting the My Orders page. Samsung will evaluate your device when we receive it, and if we determine that it does not meet the conditions described above, or if it is a device that is not eligible for trade-in under this promotion, then Samsung will value it at $0.
The FCC ID number can also be found in the user manual for each device. Sometimes it may be necessary to remove the battery pack to find the number. The FCC ID number can usually be found printed somewhere on the mobile device. I) Your device must be labeled with an FCC ID to show that it is certified for use in the United States under applicable FCC regulations. H) Before sending your device to Samsung, you must perform a factory reset on it and remove all personal information.
G) Reactivation Lock, Google Factory Reset Protection, or any other anti-theft locking software must be disabled on your device If your device does not fully charge, if the battery runs hot while charging, or if your device needs to be charged multiple times during the day, it could mean that your battery is damaged.į) At the time of trade-in, you must be the owner of the device. A battery is swollen if your device screen or case begins to warp around your battery and bulges around the center. If a Cracked Screen Offer applies, your device may have a cracked front screen, but all other conditions apply ĭ) Your device must not be on a banned list of any kind Į) Your Trade-In Device must not have a damaged or swollen battery.
Ready to trade in your old device? Learn how to prepare your old device for return by properly resetting and removing sensitive information.